Privacy Policy

Last updated: March 13, 2025

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also informs you about your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalised initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account: A unique account created for you to access our Service or parts of our Service.
Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement): Refers to Eventwise Limited, Formal House, 60 St George’s Pl, Cheltenham, GL50 3PN.
Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
Country: Refers to the United Kingdom.
Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the Website.
Service Provider: Any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analysing how the Service is used.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website: Refers to Eventwise, accessible from https://eventwise.com.
You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies help us analyse usage patterns, enhance functionality, and improve the overall user experience. The tracking technologies we use include:

Cookies and Browser Cookies: A cookie is a small file placed on your device. You can configure your browser to refuse all cookies or notify you when a cookie is being sent. However, disabling cookies may affect certain functionalities of our Service. Unless your browser settings prevent it, our Service may use cookies.

Web Beacons: Certain sections of our Service and our emails may include small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) that enable us to track engagement, count users who have visited specific pages, and verify system integrity.

Cookies can be classified as either “Persistent” or “Session” cookies. Persistent cookies remain on your device when offline, while session cookies are deleted when you close your web browser.

We use both types of cookies for the following purposes:

Necessary / Essential Cookies (Session Cookies, Administered by Us): These cookies are crucial for providing requested services, authenticating users, and preventing fraudulent activity.
Cookies Policy / Notice Acceptance Cookies (Persistent Cookies, Administered by Us): These cookies track whether users have accepted our cookie policy.
Functionality Cookies (Persistent Cookies, Administered by Us): These cookies remember user preferences such as login details and language selection to personalise the experience.

For further details about our cookie usage and your control options, please refer to our Cookies Policy.

Use of Your Personal Data

We may use your personal data for the following purposes:

To provide and maintain our Service, including monitoring usage and performance.
To manage your account, allowing access to specific Service features for registered users.
To fulfil contractual obligations, such as processing transactions and providing customer support.
To communicate with you, including updates, security notices, and service-related information via email, phone, or other communication methods.
To send promotional materials, such as special offers and event notifications (unless you opt out).
To process user requests, including inquiries, complaints, or other communications.
For business transactions, such as mergers, acquisitions, or restructuring events where user data may be transferred.
For analytical and operational improvements, including user behaviour analysis and marketing effectiveness evaluation.
For compliance with legal obligations, including fraud prevention and law enforcement cooperation.

Sharing Your Personal Data

We may share your information in the following situations:

With service providers assisting with analytics, customer communication, and technical support.
During business transactions, including mergers, acquisitions, and asset sales where user data is transferred.
With affiliates, including parent and subsidiary companies, requiring compliance with our Privacy Policy.
With business partners for jointly offered promotions or services.
With other users, when sharing personal details in public areas of our Service.
With legal authorities, when required to comply with laws or protect rights and safety.
With your consent, when explicitly authorised by you.

Data Retention & Deletion

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy. We may retain data for compliance with legal obligations, dispute resolution, and fraud prevention. If you wish to delete your data, you may request deletion via your account settings or by contacting us directly.

Data Transfers

Your data may be processed outside your jurisdiction, where data protection laws may differ. We ensure all data transfers comply with relevant regulations, maintaining appropriate security measures.

Security Measures

We take reasonable precautions to protect personal data, but no method of transmission or storage is 100% secure. While we implement industry-standard security protocols, we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed at children under 13. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided data, please contact us for removal.

Third-Party Links

Our Service may contain links to external websites. We are not responsible for the privacy policies or practices of third-party sites and encourage users to review their policies before providing personal data.

Privacy Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. If significant changes occur, we will notify users via email or a prominent notice on our Service.